11/16/2023 0 Comments Yelp jobs security officers![]() ![]() We pride ourselves on promoting from within, and as a result we give some leaders the opportunity to do so for the first time in their career. We're sorry to hear that your overall experience was anything less than what you had hoped for. Those who are not performing are typically pushed out to another manager - more. Those that perform get rewarded with more accounts which allows for more opportunities to sell the program so do not be fooled by those top sellers, they have more opportunities exponentially. Very few managers actually care for progression, they took out the human aspect of the job and will push you to get numbers. Managers will also not approve "do not call" requests so you will eventually see the same accounts come through and have to call again. Managers will tell you to continuously keep calling even after you are told no. The script is very fluffed to make it seem like the program is going to fulfill the business "need" which leads to the belief the program will work better than it actually does but it is a slow burning program that may work. You deal with a lot of businesses owners who have tried the program and felt like they were lied to. The downside is there is very little training for managers to deal with the mental aspect of the job. Working with a team is great, everyone is quite supportive between reps on a team, met some great people and friends. If you have a good manager, the job is bearable. Monthly health/fitness stipend, caregiver and educational stipend which is great.ĭay to day, you are expected to make 80 dials, a lot of pressure from the directors onto the managers which then it trickles down to the reps. You get care packages on a quarterly bases. Yelp as a company is great, the initiatives they have to make the job fun and the perks are unlike any other company I have known. While working remote from home was great, I was not allowed to work offsite at a shared office - more. This in my view is unacceptable and Yelp needs to properly communicate this with their employees. I've had first hand experience with this in the solar industry in the past and this company I used to work for was shut down by the FTC.Īlso, while Yelp stated that they pride themselves on an excellent work culture and balance, I was not allowed at times to take my Wellness days unless I gave two weeks advance notice. This in my view is a violation of Federal Law to call customers who request to be on DNC list. I was told several times to put them into Inactive Pursuit. Also, customers who requested to be on the DNC list never were put into the DNC list and sent back to us to call. While this did happen, at times we were pushed to make 100+ dials a day.Īlso we were given Stale accounts to call which never panned out. I had to switch managers in January because I wanted to grow and develop myself. While we were required to make 80 calls a day and manage up, I felt the ripple effect happening from Senior management and they started to crack down and micromanage me about my performance when in fact, I was meeting my quotas and performance requirements. ![]() I have 25+ years of experience in the advertising industry. The training was very impressive to me and I decided to stay on and give this a shot. Last year I was referred by an employee who had great things to say about Yelp. I enjoyed working with my colleagues at Yelp. I am writing this with total transparency and honesty. Start the day with a virtual roundup with my team and manager, start dialing, break for lunch one last roundup, then back to dialing. What is a typical day like for you at the company? ![]() Just amazing very inclusive and I know I have said it many times but so supportive your teammates, your manager, and directors all make you feel important and take time to invest in your growth! What is the work environment and culture like at the company? Really just making those calls, it is not as easy as it sounds, and some people are phenomenal month after month, making amazing money, but it is more of a sales job than customer service, which has been my background for 20 years so I have and continue to have to master the craft of making 80 dials/ day and master making it work to your advantage and the person u are selling ads What is the most stressful part about working at the company? You do have to really grind to be good or great even at a sales position with Yelp, but like I said very supportive managers who are willing to help and work with you to get better It is just a very supportive team atmosphere, the training at the very beginning and through t your career is some of the best I have ever had. What is the best part of working at the company? ![]()
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